F A Q

We are on a budget. What are some of the considerations that will help keep us within our budget?

    How many shirts do you want to have printed? The piece  price is lower with greater volumes.

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            How many colors is your design? If you have 6 color design it is going to cost more than a 3 color design. Each color requires its own screen in order to print.

·       The brand of shirt that is used.

·       When do you need it? In two days or two weeks? Rush orders are subject to a rush fee. This is determined on a case by case basis.

 

Is there a minimum amount of shirts that I have to order?

·       In most cases there is a 24 piece minimum.  If you need less, we can discuss your options.


How long will it take for me to get my order?

Most orders are completed within 7-10 working days from the time the deposit and artwork is approved. If you need your items in a hurry or by a specific date we need to know at the time of the order. If your order requires a rush please call us immediately as some orders can be completed in as little as 24 hours (Rush charges will apply). We pride ourselves on completing orders on or before the due date.

Do I have to pay Sales Tax on my order?

Yes. If you live in the state of California you must pay sales tax. If you are reselling your items and have a valid resale permit you will not have to pay sales tax. You must provide a copy of your valid resale permit at the time of your order.

What are my payment options?

For our clients we require a 50% deposit at the time that your order is placed. Once your order is completed the balance must be paid prior to pickup or shipping. We accept checks, money orders, credit cards, and PayPal.

 Do you charge any set up fee?

Our setup fees are based on the amount of shirts that you order. If you are doing a smaller run like 24 pieces then setup fees will apply. Our setup fees are 25.00 per color. For prints that require an under print this is considered an additional color.  All of the fees will be broken down on your quote if they apply. There are no hidden fees or surprises. All fees will be explained up front and if we forget to tell you about it, we will waive all your fees.

 What format does my artwork have to be in?

In order for you to get the best quality print we require that your artwork be submitted in at least 300dpi the following formats:



As always, if you have any questions you can call or email us. We are here to serve you and provide the best support possible.